About KWP

A Review of "Technical Training Symposiums" For Host Companies

KWP is a team of highly professional, experienced conference planners and technical training experts. The principals have a combined total of over 100 years of telephone experience. We have been producing trade shows, conferences and technical training events since 1984, and have done extensive consulting work for telephone equipment manufacturers. This, along with our expertise in training, meeting planning, audio-visual support and exhibit design and layout enable us to produce events of the highest quality and value to all participants.

While we have produced many different types of trade and training events, we are most proud of the Technical Training Symposiums that we have developed over the last few years. We have done this with the goals of providing the highest quality technical training that is customized to meet the unique needs of the host company, while providing exposure and ensuring proper use of vendors’ products and equipment. We feel that we have accomplished that in our symposiums.

Here are some of the unique aspects and benefits of our Technical Training Symposiums:

1.. The symposium is a unique corporate experience in which field management, technicians, corporate staff and vendors are brought together in a "problem solving" gathering, where questions, ideas, concepts, methodologies and new technologies are exchanged for the benefit of future company operations, costs and service.

2. The symposium is a great event that gives the field organization renewed focus, enthusiasm and proficiency.

3.. The symposium is a valuable training experience to the employee and to the company that results in improved job performance.

4. Supervisors and higher level managers have found the symposium very valuable in bringing them up-to-date technically.

5.. Pre-registration process requires the supervisor and subordinate to review training needs relative to current job and allows them to customize one day of intense training to meet those needs.

6.. Attendee is required to attend at least three selected seminars and fifteen hands-on training sessions in order to qualify for a "Completion Certificate", thus assuring a productive day.

7. Symposiums give technical staffs a golden opportunity to bring the field up-to-date in the latest Methods & Procedures.

8.. The vendors see the symposiums as a perfect opportunity to provide training on their approved products to the host company. Without them the vendors must catch small groups here and there in the field. These sessions are not well structured nor do they have the oversight of the technical staff, as in the symposiums, to ensure that the training presented is consistent with the host company’s plans and M & P’s. Either way it is done it requires some time off the job for the employee. Why not do it the most effective way?

9. Symposiums give management and craft the opportunity to learn from and ask questions of the real experts in the products and equipment they are using every day on the job. There is no other vehicle for them to do this. This is also valuable to the vendors in getting feedback that helps them make their equipment more effective for the host company.

10.. Morale and proprietorship get a real boost among management and craft!

11. Executives get the opportunity to refocus the organization as well as to communicate with field forces on current issues. They can also get an update on the latest tools, equipment and technologies for themselves.

12. Improved job performance, and maintenance problems prevented, far more than offset the cost of loss of one day’s production.

13. This is all done at no cost to the host company other than some technical staff support and attendance. You can’t get a better deal!

Postscript: In order to get well-suited and strategically located facilities it is necessary to plan the symposiums as far in advance as possible. In many metropolitan areas six months to one year lead time may be required.